Are you the boss?

Put your hand up if you are…

I am not the boss. My husband is the boss. My official title is Director of Communications and Intelligence, but what that really means is I am in charge of everything that my husband is not. He is the entrepreneur, I am the person that makes his ideas a reality. He is the creator and I am the worker. He owns the company. I don’t. The buck stops with him.

Coming from a corporate background (which I loved) into a small business has been a tough experience for me.  Whilst on maternity leave, hubby asked me to help with bits and pieces of his work, marketing, recruitment, quality. This wasn’t a problem, I headed up teams of these types of people doing marketing, quality and recruitment day in and day out, like I said, no problem.

Except there was.
Where were my staff? Yes, don’t snicker, you know what’s coming don’t you…
You are the staff was the response. Outsource if you must, if you don’t have the skills, but your budget is zip.

Yes. Zip.

They don’t teach you this at university. They teach the theory of everything, but none of the reality. In a small business you are often everything – legal department, recruitment department, marketing department and ‘anything that don’t go anywhere’ else department, oh and the floor needs sweeping – that’s your department too. Over the last 5 years I have fine tuned a hundred new skills that I didn’t have before I worked in a small business.

empty throne room, burma
Image by tap tap tap via Flickr

For example I handle objections much better than when I worked in the corporate world. I knew the theory but did I truly handle any objections? nah, I had a department for that and I coached the staff in handling this themselves, I had no need to do it. Someone querying an invoice, yes, I had a department for that too, now that department is me.

I truly understand why a small business owner works in the business, you are completely immersed from day one. It’s easily done and it’s very hard to work on the business, when you have to do everything. Often a budget for one thing goes out of the window when an essential item is in need of replacement or repair and you may not get it back. Ever.

So you adapt, you learn new skills. You even learn a bit of grammar and small bit of punctuation (you still wonder why people get their knickers in a twist over an apostrophe tho’).

You learn a lot, and in the corporate world  knowledge = power = money.

So I was thinking the other day, what would be my value to the corporate world should I ever return? When I left, it was £65,000 a year. My husband was annoyed by my musings and said he would pay me a salary, instead of me issuing invoices. So I asked him what he thought he would have to pay on the open market for what I do for him. He summed it up with a few blogs, a few phone calls and a bit of twitter about £16k a year. Oh plus bonus bringing it up to 20k a year.

How little? yes, in learning a hundred new skills and working morning, noon and night for someone else’s business – I feel somewhat under valued. So exactly what am I worth?

He of course couldn’t understand the my outrage. Undervaluing employees does nothing for morale and he now understands to another transport company or group I am an untapped goldmine, with one drawback. I am married to the boss. On paper it looks like I only have my position because I am married to the boss, a job for tax reasons.

Which made me wonder, perhaps I am the boss, after all it could be said I have him over a barrel. I could be the linchpin in his business, the person that gets things done. The person that zips along at the speed of light making it look like I do nothing, making it look easy and at the same time providing no security for the company – if I leave, my skills go with me.

So I shall ask again, how many of you are the boss? ;-)

Sarah

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  • Hah, at least you have a proper title.

    I think of myself as the Director Dogsbody, and basically I just get to do everything no one else will do.

    It covers everything from the accounts and the VAT return, to the webpage design, and writing user manuals, marketing copy and business proposals, dealing with legal agreements and then, in my spare time, I get to do my professional bit and test the software ;)

    Nope, I haven't got time to be the boss. But then, in fairness, neither has he ;)
  • In many of my early working years I worked for family concerns and there was no boss - there was a partnership, an all hands on deck approach. It also meant that if all hands wanted to go off deck at the same time, either there was a whole heap of extra organisation, or half an ear was kept cocked.

    Having grown up with parents who worked together it was normal to me and when I eventually moved into the city I found it very strange that partners didn't really know what each other did. That's when it struck me that they only ever knew half of each other.

    Employee benefits and gratitude are usually in order to keep the workforce sweet and to show your thanks, if you're in it together, surely the joint vision and goal keeps one sweet? Unless of course there really is the distinction of boss and employee?

    My father used to buy my mother tractors and balers as birthday presents when they were running the farm, it didn't go down very well!! I'm sure the odd bunch of flowers would have been much preferable!

    The real problem is, as you highlight Sarah, if someone leaves ..... either the marriage or the job as they are so intertwined.
  • May seem a little odd but can't they just value as a 50% owner in the company, they have very little to lose in that regard because if anything was to happen like a divorce (hope it doesn't) you get 50% anyway.

    I can see where the valuation thought comes to mind but I guess how much do both companies have, couldn't you look at a percentage of there gross profit. If a company making £6.5mil a year is offering you £65k (1%). But a company making £200k is offering £20k (10%). So rather than it being the figure you look at, you look at the value in relation to the companies success, you are considered as a person to be responsible for a percentage of the company success. Sounds odd just thinking outside the box on it.

    Luckily, I'm the Boss my wife is a silent partner in the business - 50% of course.
  • A saying I love springs to mind here:

    Would you like to speak to the man in charge, or the woman that knows what is happening!

    Being the only boy and growing up with 4 sisters, I can tell you just how true that saying is! Leave the women in charge, we men get far to emotional and protective to see what should be done!
  • hi Sarah

    I really enjoyed your post ... also because I've just sent you one on Education vs life! But I asked my husband of 11 years if he's go in to business with me because I want to write but I don't really enjoy selling (which is an inherent part of running a small business)... the quick answer he gave was "I love you too much, so no". I guess being taken for granted by your partner is just part of the package - whether it be at home or at work. :)

    But based on the quality and quantity of work you produce and still being part of that corporate world myself I'd say you're worth far more than when you left it behind. [Kevin... hope you're listening...]

    B
  • Thanks Bian
    I can't wait to publish your Education post :-) I was nodding and agreeing throughout, if I was in the house of commons I would be saying "here, here"

    Now I am off to find a potential employer with biiiig, deeeeep pockets ;-)
  • Morag
    Well, I'm the boss. But at my gym, I have a de facto co-director (he's "helping" me from the goodness of his heart) and he's obviously used to being the boss at his real job, where he sits and orders other people around all day. He has NO idea how a small business works. He wants us to install fancy telephone systems, spend X grand on marketing campaigns, change this, that and the other. And I patiently repeat: we have no budget. Please understand what this means.

    Sigh. I may have to ask him to boss someone else around, because I'm too busy trying to run my business to indulge him in his flights of fancy.
  • I think I'm the boss half the time - and half the time I don't;)

    Interesting points - and agree fully about having to learn so many new skills, but then that can be a lot of fun. I couldn't possibly go back to a corporate environment, however much money was on offer, I value my freedom and control over how I work far too much.

    By the way, I don't think Kevin really needed to respond in words - the expression on his gravatar says it all!!
  • Lol, omg, it does doesn't it!
  • Kevin
    Well, an interesting post Sarah . I think when husbands or wives or partners enter a business it redifines not only their working relationship but encroaches on their personal one as well.

    How do you let your partner know their true worth? Buy them flowers? Take them out? in a convential working environment this would not be acceptable but in a Husband / Wife team maybe it would be ok.

    I suppose trying to compare corporate working life to sme working life just cant be done

    How can a sme owner give recognition to their staff? is it just a financial thing or should we be making employee of the week awards? Its a tough one but would anyone having worked in a sme like to go back to corporate working life? if so why?
  • Interesting points you raise, and yes we both recognise business blurs into our personal lives - especially when we are planning the next months strategy when we are officially 'off of work'.

    Where does the line blur that you can't buy your wife flowers if you work together in a formal situation, but not when as you lovingly describe it as a team :-)

    I also think as we know each other so well, the taking for granted bit annoys the most.
  • Morag
    I'd never go back to corporate life, Kevin. I'm quite taken with actually having a life these days.
  • LindaMattacks
    Nice one, Boss - I always knew, anyway :-)...

    Seriously, though, points well made. Starting a business where YOU are 'it' has a myriad of gaping, deep holes waiting for the unwary and unprepared to end up at the bottom of that will be a struggle to get out of without (maybe expensive) help.

    And a business that's ever going to be more than 'me, myself and I' needs to think of the desired outcomes first: "How can I set this up so that it will run smoothly (maybe even better) when I'm not around poking my nose in and micro managing... I guess that's why Mr Gerber's book (The E Myth Revisited - sorry, links are going slow tonight) is so popular... It doesn't tell you everything but it's good for the non or lesser process-minded of us.

    There are no jobs for life and haven't been for years. There are no guarantees that any business will work - whether we're employed by them or start them up and grow them ourselves from scratch.

    To get back to a lighter note: You, boss, would need a VERY good boss nowadays to cope with you as an employee... :-)
  • I have been blessed with lots of good bosses in the past Linda, which I think was the reason I was so good at my job ;-)
  • LOL, that made me laugh. You do make a serious point though regarding skills. Working the the public service especially there is a department for everything. My IT skills were non existent until I set up Ethnic supplies and realized i had to learn it all as there was no IT department to call!

    Given the skills you have since leaving the corporate chances are your former boss could not afford you now either!
  • Glad to have made you laugh Ida, I know you have had an incredibly busy day.

    I may just ring them up and ask them what I would be worth now to them, bearing in mind the rising unemployment and how wonderful I was at inspiring the unemployed to abandon benefits and embrace the world of work! And then I wonder if they would allow me to work from bed with the door shut, Mozart playing softly in the background and a case of Pepsi Max chilling nearby and I think, hmmm I had better hold out for another transport company looking for me :-)
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