If I said Mind Your Own Business would you think I was rude?
I was thinking that Emily raised an extremely valid point in her post: Building your personal brand, planning for PR success when she said that PR was likely to be part of a wider sales and marketing plan. And of course she’s right yet to be honest: How many of us actually have what could [...]
Poor customer service: whose fault – the chicken’s, or the egg’s?
Further to my last blog on here, a couple of comments defending retail staff’s apparent lack of motivation on the job made me wonder just where the problem really lies in this country. Coming from Canada and being a very regular visitor “back home” I never fail to be impressed when I go into a [...]
What do you say…?
A blog on saying “thank you” for kindnesses, etc. How to say thanks in a positive way, without offending, and why it’s a good thin
Customer service when you have a disability
Angie’s Customer Service Rant… This is my first ever attempt at blogging using voice recognition software. I find it easier to dictate to the computer rather than writing it down. So far, so good! Today I would like to share my experiences regarding customer service or rather the lack of it in this country as [...]
In her shoes: My descent in entrepreneurial hell
In her shoes is a series of anonymous posts from women in business, sharing their experience. In your comments you are asked to answer the question – What would you do in her shoes? My story began 9 months ago; it is a story of self-realisation, friendship, love and betrayal. After 11 years at home [...]
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