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	<title>Birds on the Blog &#187; Small Business</title>
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		<title>How can you improve your customer&#8217;s experience?</title>
		<link>http://www.birdsontheblog.co.uk/how-can-you-improve-your-customers-experience/</link>
		<comments>http://www.birdsontheblog.co.uk/how-can-you-improve-your-customers-experience/#comments</comments>
		<pubDate>Tue, 24 Aug 2010 13:00:36 +0000</pubDate>
		<dc:creator>Sally Church</dc:creator>
				<category><![CDATA[Customer service]]></category>
		<category><![CDATA[Latest:]]></category>
		<category><![CDATA[Popular Posts:]]></category>
		<category><![CDATA[Sally Church]]></category>
		<category><![CDATA[Woman in Business]]></category>
		<category><![CDATA[marketing]]></category>
		<category><![CDATA[Business]]></category>
		<category><![CDATA[inspiration]]></category>
		<category><![CDATA[Small Business]]></category>

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		<description><![CDATA[<p><a href="http://www.birdsontheblog.co.uk/how-can-you-improve-your-customers-experience/">How can you improve your customer&#8217;s experience?</a> is a post from: <a href="http://www.birdsontheblog.co.uk">Birds on the Blog, the home of business women bloggers</a></p>
How can you improve your customer&#8217;s experience? is a post from: Birds on the Blog, the home of business women bloggers One of the things I love to do is follow many people&#8217;s shared items from Google Reader to broaden my outlook and learn new things. This is a great way to pick up ideas [...]]]></description>
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		<slash:comments>5</slash:comments>
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		<title>Guest Blog: Thinking on our feet in tough times</title>
		<link>http://www.birdsontheblog.co.uk/guest-blog-thinking-on-our-feet-in-tough-times/</link>
		<comments>http://www.birdsontheblog.co.uk/guest-blog-thinking-on-our-feet-in-tough-times/#comments</comments>
		<pubDate>Tue, 17 Aug 2010 18:00:20 +0000</pubDate>
		<dc:creator>BOTB Editor</dc:creator>
				<category><![CDATA[Guest blog]]></category>
		<category><![CDATA[Latest:]]></category>
		<category><![CDATA[Popular Posts:]]></category>
		<category><![CDATA[Business]]></category>
		<category><![CDATA[Customer]]></category>
		<category><![CDATA[Money]]></category>
		<category><![CDATA[Small Business]]></category>

		<guid isPermaLink="false">http://www.birdsontheblog.co.uk/?p=7675</guid>
		<description><![CDATA[<p><a href="http://www.birdsontheblog.co.uk/guest-blog-thinking-on-our-feet-in-tough-times/">Guest Blog: Thinking on our feet in tough times</a> is a post from: <a href="http://www.birdsontheblog.co.uk">Birds on the Blog, the home of business women bloggers</a></p>
Guest Blog: Thinking on our feet in tough times is a post from: Birds on the Blog, the home of business women bloggers A guest blog from Jon Stow I feel for the many people who have lost their jobs in the last year or so. In a previous cycle I found myself without a [...]]]></description>
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		<slash:comments>6</slash:comments>
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		<title>Home or Away?</title>
		<link>http://www.birdsontheblog.co.uk/home-or-away/</link>
		<comments>http://www.birdsontheblog.co.uk/home-or-away/#comments</comments>
		<pubDate>Tue, 03 Aug 2010 09:00:40 +0000</pubDate>
		<dc:creator>BOTB Editor</dc:creator>
				<category><![CDATA[Kate Shaw]]></category>
		<category><![CDATA[Latest:]]></category>
		<category><![CDATA[Politics]]></category>
		<category><![CDATA[Popular Posts:]]></category>
		<category><![CDATA[Topical news]]></category>
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		<category><![CDATA[George Osborne]]></category>
		<category><![CDATA[HSBC]]></category>
		<category><![CDATA[Small Business]]></category>

		<guid isPermaLink="false">http://www.birdsontheblog.co.uk/?p=6741</guid>
		<description><![CDATA[<p><a href="http://www.birdsontheblog.co.uk/home-or-away/">Home or Away?</a> is a post from: <a href="http://www.birdsontheblog.co.uk">Birds on the Blog, the home of business women bloggers</a></p>
Home or Away? is a post from: Birds on the Blog, the home of business women bloggers I’ve just been on holiday – 10 days in the Loire Valley and Paris with friends &#38; family – perfect. Today is my first day back and I was feeling pretty chilled at 9 o’clock this morning until [...]]]></description>
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		<slash:comments>4</slash:comments>
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		<title>Networking great for business women, right?</title>
		<link>http://www.birdsontheblog.co.uk/networking-great-for-business-women-right/</link>
		<comments>http://www.birdsontheblog.co.uk/networking-great-for-business-women-right/#comments</comments>
		<pubDate>Fri, 18 Jun 2010 13:00:00 +0000</pubDate>
		<dc:creator>Sarah Arrow</dc:creator>
				<category><![CDATA[Woman in Business]]></category>
		<category><![CDATA[Business]]></category>
		<category><![CDATA[Essex]]></category>
		<category><![CDATA[People]]></category>
		<category><![CDATA[Small Business]]></category>
		<category><![CDATA[Social media]]></category>
		<category><![CDATA[Website]]></category>
		<category><![CDATA[Women]]></category>

		<guid isPermaLink="false">http://www.birdsontheblog.co.uk/?p=4514</guid>
		<description><![CDATA[<p><a href="http://www.birdsontheblog.co.uk/networking-great-for-business-women-right/">Networking great for business women, right?</a> is a post from: <a href="http://www.birdsontheblog.co.uk">Birds on the Blog, the home of business women bloggers</a></p>
Networking great for business women, right? is a post from: Birds on the Blog, the home of business women bloggers Well would you be shocked to know that business women are getting it wrong and it is your male counterparts that are more likely to get great results from networking? Why? Well although there are [...]]]></description>
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		<slash:comments>1</slash:comments>
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		<title>How to write offline newsletters that get read</title>
		<link>http://www.birdsontheblog.co.uk/how-to-write-offline-newsletters-that-get-read/</link>
		<comments>http://www.birdsontheblog.co.uk/how-to-write-offline-newsletters-that-get-read/#comments</comments>
		<pubDate>Wed, 16 Jun 2010 13:00:03 +0000</pubDate>
		<dc:creator>BOTB Editor</dc:creator>
				<category><![CDATA[Biz Writing Tipz]]></category>
		<category><![CDATA[Latest:]]></category>
		<category><![CDATA[Popular Posts:]]></category>
		<category><![CDATA[Suzan St Maur]]></category>
		<category><![CDATA[Suze's writing Tipz]]></category>
		<category><![CDATA[Writing]]></category>
		<category><![CDATA[Advertising]]></category>
		<category><![CDATA[Business]]></category>
		<category><![CDATA[FAQs Help and Tutorials]]></category>
		<category><![CDATA[Small Business]]></category>
		<category><![CDATA[Writers Resources]]></category>

		<guid isPermaLink="false">http://www.birdsontheblog.co.uk/?p=4390</guid>
		<description><![CDATA[<p><a href="http://www.birdsontheblog.co.uk/how-to-write-offline-newsletters-that-get-read/">How to write offline newsletters that get read</a> is a post from: <a href="http://www.birdsontheblog.co.uk">Birds on the Blog, the home of business women bloggers</a></p>
How to write offline newsletters that get read is a post from: Birds on the Blog, the home of business women bloggers Business Writing Tips by Suzan St Maur PROBLEM: I want to launch, improve or contribute to a print newsletter. How can I make it as effective as possible? SOLUTION: Make sure your content [...]]]></description>
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		<slash:comments>1</slash:comments>
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		<title>The diabolical mess that is business start up funding</title>
		<link>http://www.birdsontheblog.co.uk/the-diabolical-mess-that-is-business-start-up-funding/</link>
		<comments>http://www.birdsontheblog.co.uk/the-diabolical-mess-that-is-business-start-up-funding/#comments</comments>
		<pubDate>Tue, 15 Jun 2010 09:00:06 +0000</pubDate>
		<dc:creator>Sarah Arrow</dc:creator>
				<category><![CDATA[Latest:]]></category>
		<category><![CDATA[Popular Posts:]]></category>
		<category><![CDATA[Sarah Arrow]]></category>
		<category><![CDATA[Small Business]]></category>
		<category><![CDATA[Woman in Business]]></category>
		<category><![CDATA[Business]]></category>
		<category><![CDATA[Business Link]]></category>
		<category><![CDATA[New Deal]]></category>
		<category><![CDATA[Prince's Trust]]></category>

		<guid isPermaLink="false">http://www.birdsontheblog.co.uk/?p=4456</guid>
		<description><![CDATA[<p><a href="http://www.birdsontheblog.co.uk/the-diabolical-mess-that-is-business-start-up-funding/">The diabolical mess that is business start up funding</a> is a post from: <a href="http://www.birdsontheblog.co.uk">Birds on the Blog, the home of business women bloggers</a></p>
The diabolical mess that is business start up funding is a post from: Birds on the Blog, the home of business women bloggers Have you thought of starting up a business in the recession? Got some ideas, done some research and now want to start your business? Well don&#8217;t start it in the UK, we [...]]]></description>
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		<slash:comments>3</slash:comments>
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		<title>GuestBlog: It doesn’t apply to me!</title>
		<link>http://www.birdsontheblog.co.uk/guestblog-it-doesn%e2%80%99t-apply-to-me/</link>
		<comments>http://www.birdsontheblog.co.uk/guestblog-it-doesn%e2%80%99t-apply-to-me/#comments</comments>
		<pubDate>Sun, 06 Jun 2010 13:00:07 +0000</pubDate>
		<dc:creator>BOTB Editor</dc:creator>
				<category><![CDATA[Green Life]]></category>
		<category><![CDATA[Guest blog]]></category>
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		<category><![CDATA[Business]]></category>
		<category><![CDATA[Fair Trade]]></category>
		<category><![CDATA[Occupational safety and health]]></category>
		<category><![CDATA[Small Business]]></category>

		<guid isPermaLink="false">http://www.birdsontheblog.co.uk/?p=4232</guid>
		<description><![CDATA[<p><a href="http://www.birdsontheblog.co.uk/guestblog-it-doesn%e2%80%99t-apply-to-me/">GuestBlog: It doesn’t apply to me!</a> is a post from: <a href="http://www.birdsontheblog.co.uk">Birds on the Blog, the home of business women bloggers</a></p>
GuestBlog: It doesn’t apply to me! is a post from: Birds on the Blog, the home of business women bloggers This is a comment I often hear when I’m talking to small businesses about social and environmental responsibility. There seems to be a misconception that unless you are a big company with premises and employing [...]]]></description>
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		<slash:comments>5</slash:comments>
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		<title>Guestblog: How I started my business</title>
		<link>http://www.birdsontheblog.co.uk/guestblog-how-i-started-my-business/</link>
		<comments>http://www.birdsontheblog.co.uk/guestblog-how-i-started-my-business/#comments</comments>
		<pubDate>Sun, 30 May 2010 09:00:00 +0000</pubDate>
		<dc:creator>BOTB Editor</dc:creator>
				<category><![CDATA[Careers]]></category>
		<category><![CDATA[Latest:]]></category>
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		<category><![CDATA[Woman in Business]]></category>
		<category><![CDATA[AdWords]]></category>
		<category><![CDATA[Business]]></category>
		<category><![CDATA[Google]]></category>
		<category><![CDATA[marketing]]></category>
		<category><![CDATA[Marketing and Advertising]]></category>
		<category><![CDATA[Microsoft]]></category>
		<category><![CDATA[Small Business]]></category>
		<category><![CDATA[Website]]></category>

		<guid isPermaLink="false">http://www.birdsontheblog.co.uk/?p=4043</guid>
		<description><![CDATA[<p><a href="http://www.birdsontheblog.co.uk/guestblog-how-i-started-my-business/">Guestblog: How I started my business</a> is a post from: <a href="http://www.birdsontheblog.co.uk">Birds on the Blog, the home of business women bloggers</a></p>
Guestblog: How I started my business is a post from: Birds on the Blog, the home of business women bloggers It all began in October 2006 when my children were aged 13 and 4. I was teaching IT and Business Studies in a secondary school, hating the paperwork but loving the student interaction, hating the [...]]]></description>
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		<slash:comments>3</slash:comments>
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		<title>Have you got a strong brand for your company?</title>
		<link>http://www.birdsontheblog.co.uk/have-you-got-a-strong-brand-for-your-company/</link>
		<comments>http://www.birdsontheblog.co.uk/have-you-got-a-strong-brand-for-your-company/#comments</comments>
		<pubDate>Mon, 03 May 2010 13:00:00 +0000</pubDate>
		<dc:creator>BOTB Editor</dc:creator>
				<category><![CDATA[Emily Briggs]]></category>
		<category><![CDATA[Latest:]]></category>
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		<category><![CDATA[Woman in Business]]></category>
		<category><![CDATA[Brand]]></category>
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		<category><![CDATA[Company]]></category>
		<category><![CDATA[Consulting]]></category>
		<category><![CDATA[marketing]]></category>
		<category><![CDATA[Marketing and Advertising]]></category>
		<category><![CDATA[Positioning]]></category>
		<category><![CDATA[Small Business]]></category>

		<guid isPermaLink="false">http://www.birdsontheblog.co.uk/?p=3310</guid>
		<description><![CDATA[<p><a href="http://www.birdsontheblog.co.uk/have-you-got-a-strong-brand-for-your-company/">Have you got a strong brand for your company?</a> is a post from: <a href="http://www.birdsontheblog.co.uk">Birds on the Blog, the home of business women bloggers</a></p>
Have you got a strong brand for your company? is a post from: Birds on the Blog, the home of business women bloggers A brand is not just your logo, it is your overall company image, it is you making a statement to your audience about who you are and what you stand for, it [...]]]></description>
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		<slash:comments>2</slash:comments>
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		<title>5 business lessons I didn’t want to learn</title>
		<link>http://www.birdsontheblog.co.uk/5-business-lessons-i-didn%e2%80%99t-want-to-learn/</link>
		<comments>http://www.birdsontheblog.co.uk/5-business-lessons-i-didn%e2%80%99t-want-to-learn/#comments</comments>
		<pubDate>Thu, 29 Apr 2010 09:00:19 +0000</pubDate>
		<dc:creator>BianSalins</dc:creator>
				<category><![CDATA[Bian Salins]]></category>
		<category><![CDATA[Business blogs]]></category>
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		<category><![CDATA[Business]]></category>
		<category><![CDATA[Business Services]]></category>
		<category><![CDATA[Duncan Bannatyne]]></category>
		<category><![CDATA[marketing]]></category>
		<category><![CDATA[Small Business]]></category>
		<category><![CDATA[Start Up]]></category>
		<category><![CDATA[Writing]]></category>

		<guid isPermaLink="false">http://www.birdsontheblog.co.uk/?p=3171</guid>
		<description><![CDATA[<p><a href="http://www.birdsontheblog.co.uk/5-business-lessons-i-didn%e2%80%99t-want-to-learn/">5 business lessons I didn’t want to learn</a> is a post from: <a href="http://www.birdsontheblog.co.uk">Birds on the Blog, the home of business women bloggers</a></p>
5 business lessons I didn’t want to learn is a post from: Birds on the Blog, the home of business women bloggers It’s been two months since I started up as a freelance writer and it’s been no walk in the park. When I first played around with the concept of starting my own freelance [...]]]></description>
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		<slash:comments>12</slash:comments>
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