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Terrible Customer Service – step forward @ThomasCookUK

I hate poor customer service – don’t you? It’s just one of those things which drives me completely mad. This particular personal story, which is currently unfolding, smacks of everything that’s wrong about companies taking customers for granted. Please oh women in business (and forgive me if I’m teaching you to suck eggs) pay attention! [...]

Jet lag: THE passion killer of all time

And before you think this post is about sex, uh-uh. It’s about passion of any kind whether it’s for sex, chocolate, business, hobbies, politics or even religion and the way that jet lag totally wipes out any flicker of emotion other than a longing for sleep and sanity. As someone about to travel from the [...]

Degrees of HOMOPHOBIA in the UK vs. Malawi

Did you catch the 5PM news on BBC Radio 4 on Saturday 29th May 2010? If you didn’t there were two news items that caught my attention. Ban Ki-Moon the UN secretary General was in Malawi to meet the President who promptly pardoned the two men jailed the previous week for being gay. The President [...]

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All that jazz – All in A Day

If I sat down and really thought about what I could achieve in a single day, I might be able to come up with some interesting challenges that I think might be possible…. but record a whole album? Well that would probably not be one of them, even if I had the requisite talents. But [...]

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